Shipping
There is no minimum order amount, all orders will be sent via DHL.
Parcels will be picked up by DHL Monday through Friday. Please note that there is no pick up on Saturdays. The delivery time given on our website will begin on the working day following your order. As a rule, your order will be approved, packed and handed over to DHL the working day after your payment clears. On rare occasions, ordered goods may not be available immediately due to high demand. In such cases, we will contact you via email and agree upon the further procedure with you.
Please note that if a parcel is returned to us due to a wrong or incomplete address, the additional cost of sending it again will be charged to the customer.
Within Germany, the shipping cost depend on your order value – please find more information underneath.
| Shipping within Germany | |
| Order value up to 50 € | 6,95 € |
| Order value over 50 € | 6,95 € |
For deliveries outside of Germany, please find the shipping cost below:
| Countries | up to 50 € order value | up to 100 € order value | up to 125 € order value | over 125 € order value |
|---|---|---|---|---|
| Netherlands, Belgium, Austria | 9,99 € | 12,99 € | 15,99 € | 19,99 € |
| Denmark1 | 12,99 € | 15,99 € | 19,99 € | 25,99 € |
| Bulgaria, Croatia, Czech Republic, Estonia, Finland, France2, Greece, Hungary, Ireland, Italy3, Latvia, Lithuania, Luxembourg, Monaco, Poland, Portugal4, Romania, Sweden, Slovakia, Slovenia, Spain5 |
19,99 € | 25,99 € | 29,99 € | 39,99 € |
1: Denmark without Greenland & Faroe Islands
2: France without islands
3: Italy without islands, Livignio, Campione d’Italia
4: Portugal without islands
5: Spain without islands, Ceuta, Melilla
A note to our Swiss customers:
Due to a massive increase in cost and demand in the export process, we will be unable to deliver directly to Switzerland as of the 1st of February, 2020. You have the option to order using your Swiss address as invoice address and have the parcel delivered to a German delivery address. Among others, www.mypaketshop.com offers this kind of service. We are very sorry that we are not able to offer you the option of direct delivery any longer!